I'm glad this happened now and NOT when my clients receive the JUNK thy print! Horrible all around and its a shame that Printful is allowed to proceed with this kind of terrible customer service and NO knowledge in basic Printing. Yes they offered a credit but what's the point when they cant even get (1) Sample printed right or double checked before shipping. Needless to say we are still in trying to get the sample hoodie printed properly! It has been over a month and Printful can't even print my logo in the CENTER of the hoodie? I mean are you serious? Do you not do quality control or measure before you print? Very unprofessional and unknowledgeable customer service as a whole! Every time I email with a concern, I get a different agent to jumps in to help, but all it happens is that they DO NOT Understand what is happening or read your request. I found Printful and decided to give them a try for my new line of custom design hoodies and hats.
Nothing yet! They still cant get it wright! They are the best in the business worldwide, but other POD companies are also free with just as good of results in general.but Printful wins every time in consistency and quality and you pay for it in teh products. The software is FREE to use and has online, apps, and more but as it is free they have a higher price for all their products. That is only referring to the cost of their products and fulfillment. I stated that Printful was $$$ Mid-tier earlier in teh evaluation of cost in this review. It syncs with your store on Etsy, Amazon, Ebay, and more and you do something once, push the product to your store, and everything is automated thereafter. Yu do not need a cent or even artistic ability to start an online store chock full of a myriad of popular and needed products.
I have always been a huge fan and I see no dropping them in the future, they really are the best. I now use other POD providers as well, but have been in love with their quality, service, customer service, policies, and more. Comments: I started years ago with Printful.
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